Welcome to Chubby Chubby.

Designed & Made in Singapore

Celebrate The Little Things In Life

FAQ

POINT REDEMPTION

Q. I recently purchased from The Chubby Haus/ION popup, can I claim my points?

Yes, you can!

Q. How do I claim my points?

Please click here and fill out the form.

Q. What do I have to show?

Please do make sure you have your receipt with you, as the form would require an upload of your receipt in order for your point redemption.

SHIPPING | PRODUCTION | DELIVERY

Q. Do you ship the gift sets overseas?

Yes! We do. However, they do not come in our Chubby Chubby gift boxes. At the moment, all items in the gift sets will be packed into a Chubby Chubby drawstring bag!

Q. Why are they not shipped in Chubby Chubby gift boxes?

Our Chubby Chubby gift boxes are not suitable for mailing overseas! We apologize for that! Do not fret, we actually save you additional cost from the weight of shipment too!

Q. Can you help ship or deliver directly to my friend?

Yes, we are able to provide that service! Kindly let us know the necessary details like mobile number and full address and your friend's name too!

Q. Can i include a message in the gift/in my order?

Yes! We will love to extend our service to help include your message, printed or handwritten on a small card.

PRODUCT | MATERIALS | CARE INSTRUCTIONS

Q. What do you mean by handmade?

We design and sew these baby booties, from cutting the fabrics, matching and co-operating them to sewing them together. That does mean that most of our designs and fabrics are unique and only limited pieces are produces.

Q. Where are your fabrics from?

I source for my fabrics, materials and supplies from everywhere.

I travel to, including Singapore, Thailand, Japan, Australia, Hong Kong and United States. All 100% cotton bodysuit in the gift sets are sourced from Australia. Most of the fabrics use to make all our products are 100% cotton, we use the best and only the best for your little ones! We believe in quality products, that not only looks beautiful but also stitched with good workmanship and functions well too.

Q. How do i wash them?

Baby Booties: We strongly recommend customers to gentle was those baby booties you have bought. You may lightly air them under shade after wearing and use only a slightly dampened cloth with lukewarm water or mild soap water, gently wipe at dirtied parts.

Beansprout Husk pillow: Remove inner pillow with the husk to sun when necessary to ensure that the natural fillings are kept dry and odour free. Hand wash or machines wash pillow cover. NEVER WASH INNER PILLOW WITH HUSK.

Anti Flat Head pillow: Remove inner pillow to sun when necessary. Hand wash or machine was pillow cover. You may wish to wash inner pillow, its washable!

Bibs: Hand wash recommended, Gentle cycle machine wash, please place bibs in laundry bag.

Rattle Plush toy and Hankies: Hand wash recommended. Gentle cycle machine wash, please place them in laundry bag. Dry under shade.

Blankets: Hand wash recommended.

Bodysuits (With fabric letters / or designs): Hand wash in cold water separately. Low hear ironing recommended.

CUSTOM ORDERS | PERSONALIZE OPTIONS

CUSTOM ORDERS

Q. Am i able to choose the fabric I want to custom an item?

We apologize that custom fabric orders are temporary not available until further notice.

Q. Am i able to custom size for the beansprout husk pillows?

Yes, you are able to request for custom size of pillows, subjected to fabric availability and additional charges depending on your size requirement. Also, note the lead time for production may be longer than usual as its a custom order.

Do leave us a message at the contact us page for more information!

Q. What are the additional like for personalization of the items?

Single item - Name label at additional $2 per label.

                 - Fabric letters at additional $16 ( up to 5 characters for rompers and 10 for beansprout husk pillows)

Gift Sets - Starts from $128 ( typically with 4 items that will include beansprout husk pillow, name romper and two other items like bib and rattle toy.)

Q. Can i choose the font on the Name label personalization?

We apologized that the font on the name label sis a default font.

PERSONALIZED GIFT SETS 

Q. Am i able to choose the designs of the fabric letters on romper?

Sorry, all fabric letters to make up the name on romper will be designed accordingly to the design of the gift set. Typically in the same color combination.

Q Can i change the pre-designed items seen in the product?

We try our very best to make everyone satisfied and happy with shopping at Chubby Chubby. However, we do not recommend as some items you request may not be suitable due to fabric desig or functionality.

Q. Am i able to change the name of baby once i confirm my order?

In cases where wrong spelling of the name were provided by customer - a re-do fee will be charged for changing name as orders has been processed.

Q. Can I choose for Long sleeve bodysuits instead?

Yes! We are happy to introduce long sleeves romper too!

Q. What sizes do the bodysuits in the gift set comes in?

We provide 2 sizes currently, Average 1 month baby weighs 10Ibs - 4.5 kg

0-3 months - Fits 6.5 kg baby (14.5Ib)

3-6 months - Fits 8kg baby (17.5Ibs)

(booties in gift sets will follow the size of the bodysuit chosen)

OTHER GENERAL QUESTIONS

Q. How long does it takes for you to reply my messages or emails?

We read every message that arrives and warrants a response. We will try to respond within 3 Business Days for urgent questions pertaining to your order. Please do allow up to 1 week for non-order rekated emails, as things can get too crazy here sometimes!

Q. Whats the payment mode at your Pop-up stores?

We accept Cash, NETS, Visa and masters at the moment!

POINT REDEMPTION

Q. I recently purchased from The Chubby Haus/ION popup, can I claim my points?

Yes, you can!

Q. How do I claim my points?

Please click here and fill out the form.

Q. What do I have to show?

Please do make sure you have your receipt with you, as the form would require an upload of your receipt in order for your point redemption.

SHIPPING | PRODUCTION | DELIVERY

Q. Do you ship the gift sets overseas?

Yes! We do. However, they do not come in our Chubby Chubby gift boxes. At the moment, all items in the gift sets will be packed into a Chubby Chubby drawstring bag!

Q. Why are they not shipped in Chubby Chubby gift boxes?

Our Chubby Chubby gift boxes are not suitable for mailing overseas! We apologize for that! Do not fret, we actually save you additional cost from the weight of shipment too!

Q. Can you help ship or deliver directly to my friend?

Yes, we are able to provide that service! Kindly let us know the necessary details like mobile number and full address and your friend's name too!

Q. Can i include a message in the gift/in my order?

Yes! We will love to extend our service to help include your message, printed or handwritten on a small card.

PRODUCT | MATERIALS | CARE INSTRUCTIONS

Q. What do you mean by handmade?

We design and sew these baby booties, from cutting the fabrics, matching and co-operating them to sewing them together. That does mean that most of our designs and fabrics are unique and only limited pieces are produces.

Q. Where are your fabrics from?

I source for my fabrics, materials and supplies from everywhere.

I travel to, including Singapore, Thailand, Japan, Australia, Hong Kong and United States. All 100% cotton bodysuit in the gift sets are sourced from Australia. Most of the fabrics use to make all our products are 100% cotton, we use the best and only the best for your little ones! We believe in quality products, that not only looks beautiful but also stitched with good workmanship and functions well too.

Q. How do i wash them?

Baby Booties: We strongly recommend customers to gentle was those baby booties you have bought. You may lightly air them under shade after wearing and use only a slightly dampened cloth with lukewarm water or mild soap water, gently wipe at dirtied parts.

Beansprout Husk pillow: Remove inner pillow with the husk to sun when necessary to ensure that the natural fillings are kept dry and odour free. Hand wash or machines wash pillow cover. NEVER WASH INNER PILLOW WITH HUSK.

Anti Flat Head pillow: Remove inner pillow to sun when necessary. Hand wash or machine was pillow cover. You may wish to wash inner pillow, its washable!

Bibs: Hand wash recommended, Gentle cycle machine wash, please place bibs in laundry bag.

Rattle Plush toy and Hankies: Hand wash recommended. Gentle cycle machine wash, please place them in laundry bag. Dry under shade.

Blankets: Hand wash recommended.

Bodysuits (With fabric letters / or designs): Hand wash in cold water separately. Low hear ironing recommended.

CUSTOM ORDERS | PERSONALIZE OPTIONS

CUSTOM ORDERS

Q. Am i able to choose the fabric I want to custom an item?

We apologize that custom fabric orders are temporary not available until further notice.

Q. Am i able to custom size for the beansprout husk pillows?

Yes, you are able to request for custom size of pillows, subjected to fabric availability and additional charges depending on your size requirement. Also, note the lead time for production may be longer than usual as its a custom order.

Do leave us a message at the contact us page for more information!

Q. What are the additional like for personalization of the items?

Single item - Name label at additional $2 per label.

                 - Fabric letters at additional $16 ( up to 5 characters for rompers and 10 for beansprout husk pillows)

Gift Sets - Starts from $128 ( typically with 4 items that will include beansprout husk pillow, name romper and two other items like bib and rattle toy.)

Q. Can i choose the font on the Name label personalization?

We apologized that the font on the name label sis a default font.

PERSONALIZED GIFT SETS 

Q. Am i able to choose the designs of the fabric letters on romper?

Sorry, all fabric letters to make up the name on romper will be designed accordingly to the design of the gift set. Typically in the same color combination.

Q Can i change the pre-designed items seen in the product?

We try our very best to make everyone satisfied and happy with shopping at Chubby Chubby. However, we do not recommend as some items you request may not be suitable due to fabric desig or functionality.

Q. Am i able to change the name of baby once i confirm my order?

In cases where wrong spelling of the name were provided by customer - a re-do fee will be charged for changing name as orders has been processed.

Q. Can I choose for Long sleeve bodysuits instead?

Yes! We are happy to introduce long sleeves romper too!

Q. What sizes do the bodysuits in the gift set comes in?

We provide 2 sizes currently, Average 1 month baby weighs 10Ibs - 4.5 kg

0-3 months - Fits 6.5 kg baby (14.5Ib)

3-6 months - Fits 8kg baby (17.5Ibs)

(booties in gift sets will follow the size of the bodysuit chosen)

OTHER GENERAL QUESTIONS

Q. How long does it takes for you to reply my messages or emails?

We read every message that arrives and warrants a response. We will try to respond within 3 Business Days for urgent questions pertaining to your order. Please do allow up to 1 week for non-order rekated emails, as things can get too crazy here sometimes!

Q. Whats the payment mode at your Pop-up stores?

We accept Cash, NETS, Visa and masters at the moment!